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Privacy Policy

Last updated: June 2, 2025

1. Information We Collect

1.1 Personal Information

When you create an account, we collect:

• Name (first and last name)
• Email address
• Username
• Password (encrypted and securely stored)

1.2 Usage Information

We automatically collect information about how you use Utoday:

• Podcasts you listen to and download
• Listening progress and completion rates
• Your favorite podcasts and stations
• App usage patterns and preferences
• Device information (model, operating system, app version)

1.3 Location Information

We collect approximate location data to:

• Provide local weather information for Kampala
• Customize content relevant to your region
• Improve our services for Ugandan users

1.4 Technical Information

We may collect:

• IP address
• Device identifiers
• App crash reports and performance data
• Network information

2. How We Use Your Information

2.1 Service Provision

• Provide and maintain the Utoday service
• Authenticate your account and enable app features
• Stream and download podcast content
• Sync your preferences across devices
• Display personalized content recommendations

2.2 Communication

• Send you important service updates
• Respond to your support requests
• Send welcome emails and account notifications
• Notify you about new features or podcast content

2.3 Improvement and Analytics

• Analyze usage patterns to improve our service
• Understand which content is most popular
• Fix bugs and enhance app performance
• Develop new features based on user behavior

3. Information Sharing and Disclosure

3.1 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

3.2 Service Providers

We may share information with trusted service providers who help us operate Utoday:

• Cloud hosting and data storage providers
• Email service providers
• Analytics and crash reporting services
• Customer support tools

3.3 Radio Stations and Content Partners

We may share anonymized usage statistics with radio stations to help them understand their audience and improve their content.

3.4 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations
• Protect our rights and property
• Ensure user safety
• Investigate fraud or security issues

4. Data Security

4.1 Security Measures

We implement industry-standard security measures to protect your data:

• Encryption of data in transit and at rest
• Secure authentication systems
• Regular security audits and updates
• Access controls and monitoring

4.2 Password Security

Your passwords are encrypted using secure hashing algorithms. We cannot see or recover your actual password.

5. Your Rights and Choices

5.1 Account Management

• Access: View and download your personal data
• Update: Modify your profile information anytime
• Delete: Permanently delete your account and data
• Export: Request a copy of your data

5.2 Data Deletion

You can delete your account at any time through the app settings. When you delete your account:

• Your personal information is permanently removed
• Downloaded content is deleted from our servers
• Usage history and preferences are erased
• Some anonymized data may be retained for analytics

5.3 Communication Preferences

You can opt out of non-essential communications while still receiving important service updates.

6. Data Retention

We retain your data only as long as necessary to provide our services:

• Account Data: Until you delete your account
• Usage Data: Up to 2 years for analytics purposes
• Support Data: Up to 1 year after resolution
• Legal Data: As required by applicable laws

7. Children's Privacy

Utoday is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided personal information, please contact us to have it removed.

8. International Data Transfers

Your data may be processed and stored outside of Uganda. We ensure that any international transfers comply with applicable data protection laws and include appropriate safeguards.

9. Third-Party Services

9.1 Analytics

We use third-party analytics services to understand app usage. These services may collect device information and usage patterns.

9.2 Advertising

We may display advertisements within the app. Ad providers may collect information about your device and usage to show relevant ads.

9.3 Social Media

If you choose to share content on social media, that sharing is governed by the privacy policies of those platforms.

10. Cookies and Tracking

Our website may use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience
• Provide relevant content

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through:

• In-app notifications
• Email notifications
• Website announcements

Continued use of Utoday after changes constitutes acceptance of the updated policy.

12. Regional Privacy Rights

12.1 Ugandan Users

If you are located in Uganda, you have rights under local data protection laws, including the right to access, correct, and delete your personal information.

12.2 European Users

If you are located in the European Union, you have additional rights under GDPR, including the right to data portability and the right to object to processing.

13. Contact Us

This Privacy Policy is effective as of June 2, 2025.